Eligibility for Refunds

Refunds may be approved if:

• The item received is damaged or defective

• The item received does not match the order details

• The order was canceled before shipment

Non-Refundable Situations

Refunds may not be issued in the following cases:

• Items that have been used, altered, or damaged after delivery

• Requests based solely on personal preference

• Requests submitted outside the allowed return timeframe

Return Process

• Customers must contact customer support before returning any item

• Returned items must be unused and in original condition and packaging

• Return shipping costs may be the responsibility of the customer unless otherwise stated

Refund Processing

Approved refunds are processed within 7–10 business days after the returned item has been received and inspected.